Skip to content
All guides

Notifications and auto-reply

Open a form, go to the Settings tab and find Notifications.

  • Admin notification: every form sends one to the site’s admin email out of the box, with the subject “New entry: {form_title}”.
  • More notifications: press Add notification to email other people, up to 10 per form.
  • CC and BCC: two boxes under Send to on every notification. BCC stays hidden from the other recipients and from the log.
  • Send only when the answers match: give a notification rules, such as Department is Sales, and it goes out only for those entries. A skipped notification is noted on the entry.
  • Auto-reply: turn on Send an auto-reply, choose the email field it goes to, and write the subject and message.

Set who emails come from in FillKite → Settings → Email: a From name and a From email. Use an address on your own domain, or emails may land in spam. The same tab has:

  • Logo at the top of emails, a brand colour and a footer, used on every FillKite email.
  • Send me a weekly summary of the entries each form received.

To send every site email through your own mail server, fill in Settings → Email sending (SMTP). The password is stored encrypted, and a test email shows the server’s answer. No SMTP plugin is needed.

Last updated: