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The entries inbox

Every submission lands in FillKite → Entries. The number next to the menu shows how many are new.

The FillKite entries inbox with status tabs, lead quality filter, reply timers, stars and an open entry with Edit answers.
The inbox: filters and status tabs at the top, entries with their reply timers on the left, the open entry on the right.
  • Statuses: New, Read, Replied, Won and Spam. Opening an entry marks it Read; change the status from the open entry.
  • Stars and notes: star the entries that matter, and add private notes for your team.
  • Reply: the Reply button opens an email to the sender.
  • Find: filter by form and date, or search every answer.
  • Bulk actions: tick several entries, then use Mark as… or Move to trash. Trashed entries can be restored, or deleted permanently from the Trash tab.
  • Export CSV: download the entries that match your current filters.
  • Edit answers: correct an entry’s answers. Every change is kept as a note on the entry (old → new).
  • Lead quality: a High, Medium or Low badge on every entry; see Lead quality.
  • Print, Excel and JSON: print entries, or export them as CSV, Excel (.xlsx) or JSON (for developers).
  • Download PDF: any entry as a real PDF, with or without team notes. Tick several entries to download them as one PDF, one entry per page. The PDF is made on your own server.
  • Duplicates: a second entry from the same email to the same form is flagged, never blocked, with a link to the earlier one.

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