HR and workplace

IT helpdesk request

Access and software problems ask for the system; urgent problems ask how many people are affected. Free to use with FillKite.

Live demo

IT helpdesk request

Fill it in and press the button to see how it behaves. Nothing you type is saved or sent.

What is in this form

Your name (required)
Work email (required)
What is the problem? (required)
Which system? (required)
Which program? (required)
How urgent is it? (required)
Is your whole team affected?
How many people?
What happened? (required)

How the conditional logic works

This form shows or hides fields as people answer, so everyone sees only what matters to them.

“Which system?” appears only when “What is the problem?” is “Access to a system”.
“Which program?” appears only when “What is the problem?” is “Software”.
“Is your whole team affected?” appears only when “How urgent is it?” is “Stopping my work”.
“How many people?” appears only when “Is your whole team affected?” is “Yes”.

Use it on your site

Install FillKite free from WordPress.org.
Download this form with the button above.
Go to FillKite → Import → From a FillKite file, choose the file and import it.

Questions

About this form

Is the it helpdesk request form free?

Yes. It works with the free FillKite plugin, and you can download it and change it as you like.

Is anything I type saved?

No. This demo runs in test mode: FillKite checks your answers like a real form, but nothing is saved and no email is sent.

How do I use this form on my site?

Install FillKite, download the form with the button on this page, then go to FillKite → Import → From a FillKite file and choose the file. After importing, open it in the builder, change anything you like and add it to a page.

Does this form use conditional logic?

Yes. 4 fields or notices show only when earlier answers call for it. “Which system?” appears only when “What is the problem?” is “Access to a system”.

What fields does it have?

It has 9 fields: Your name, Work email, What is the problem?, Which system?, Which program?, How urgent is it?, Is your whole team affected?, How many people? and more.

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