Online shops and customers

Warranty claim

What is wrong decides the next question, and what you want decides the last. Free to use with FillKite.

Live demo

Warranty claim

Fill it in and press the button to see how it behaves. Nothing you type is saved or sent.

What is in this form

Your name (required)
Email (required)
Order number (required)
What is wrong? (required)
Did the courier note the damage?
Which parts are missing? (required)
Tell us more (required)
What would you like? (required)
Refund to (required)

How the conditional logic works

This form shows or hides fields as people answer, so everyone sees only what matters to them.

“Did the courier note the damage?” appears only when “What is wrong?” is “It arrived damaged”.
“Which parts are missing?” appears only when “What is wrong?” is “Parts are missing”.
“Tell us more” appears only when “What is wrong?” is “Something else”.
“Refund to” appears only when “What would you like?” is “A refund”.

Use it on your site

Install FillKite free from WordPress.org.
Download this form with the button above.
Go to FillKite → Import → From a FillKite file, choose the file and import it.

Questions

About this form

Is the warranty claim form free?

Yes. It works with the free FillKite plugin, and you can download it and change it as you like.

Is anything I type saved?

No. This demo runs in test mode: FillKite checks your answers like a real form, but nothing is saved and no email is sent.

How do I use this form on my site?

Install FillKite, download the form with the button on this page, then go to FillKite → Import → From a FillKite file and choose the file. After importing, open it in the builder, change anything you like and add it to a page.

Does this form use conditional logic?

Yes. 4 fields or notices show only when earlier answers call for it. “Did the courier note the damage?” appears only when “What is wrong?” is “It arrived damaged”.

What fields does it have?

It has 9 fields: Your name, Email, Order number, What is wrong?, Did the courier note the damage?, Which parts are missing?, Tell us more, What would you like? and more.

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Free on WordPress.org

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