Surveys and research

Customer survey

The follow-up depends on how you found us, and a low score asks what went wrong. Free to use with FillKite.

Live demo

Customer survey

Fill it in and press the button to see how it behaves. Nothing you type is saved or sent.

What is in this form

How did you hear about us? (required)
Which social media? (required)
Who told you? (optional)
Please tell us (required)
How happy are you with us? (required)
What went wrong? (required)
What do you like most?
Would you buy again? (required)

How the conditional logic works

This form shows or hides fields as people answer, so everyone sees only what matters to them.

“Which social media?” appears only when “How did you hear about us?” is “Social media”.
“Who told you? (optional)” appears only when “How did you hear about us?” is “A friend”.
“Please tell us” appears only when “How did you hear about us?” is “Something else”.
“What went wrong?” appears only when “How happy are you with us?” is less than “3”.
“What do you like most?” appears only when “How happy are you with us?” is more than “3”.

Use it on your site

Install FillKite free from WordPress.org.
Download this form with the button above.
Go to FillKite → Import → From a FillKite file, choose the file and import it.

Questions

About this form

Is the customer survey form free?

Yes. It works with the free FillKite plugin, and you can download it and change it as you like.

Is anything I type saved?

No. This demo runs in test mode: FillKite checks your answers like a real form, but nothing is saved and no email is sent.

How do I use this form on my site?

Install FillKite, download the form with the button on this page, then go to FillKite → Import → From a FillKite file and choose the file. After importing, open it in the builder, change anything you like and add it to a page.

Does this form use conditional logic?

Yes. 5 fields or notices show only when earlier answers call for it. “Which social media?” appears only when “How did you hear about us?” is “Social media”.

What fields does it have?

It has 8 fields: How did you hear about us?, Which social media?, Who told you? (optional), Please tell us, How happy are you with us?, What went wrong?, What do you like most?, Would you buy again?.

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Free on WordPress.org

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