Orders and requests

Return or refund request

Order number, reason and what you want. A details box appears only for "Other". Free to use with FillKite.

Live demo

Return or refund request

Fill it in and press the button to see how it behaves. Nothing you type is saved or sent.

What is in this form

Your name (required)
Email (required)
Order number (required)
Why are you returning it? (required)
Tell us more
What would you like? (required)

How the conditional logic works

This form shows or hides fields as people answer, so everyone sees only what matters to them.

“Tell us more” appears only when “Why are you returning it?” is “Other”.

Use it on your site

Install FillKite free from WordPress.org.
Download this form with the button above.
Go to FillKite → Import → From a FillKite file, choose the file and import it.

Questions

About this form

Is the return or refund request form free?

Yes. It works with the free FillKite plugin, and you can download it and change it as you like.

Is anything I type saved?

No. This demo runs in test mode: FillKite checks your answers like a real form, but nothing is saved and no email is sent.

How do I use this form on my site?

Install FillKite, download the form with the button on this page, then go to FillKite → Import → From a FillKite file and choose the file. After importing, open it in the builder, change anything you like and add it to a page.

Does this form use conditional logic?

Yes. 1 field or notice shows only when earlier answers call for it. “Tell us more” appears only when “Why are you returning it?” is “Other”.

What fields does it have?

It has 6 fields: Your name, Email, Order number, Why are you returning it?, Tell us more, What would you like?.

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Which product, how many, and a question.

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Custom order request

A description, a size, a budget slider and a deadline for made-to-order products.

Try this form

Free on WordPress.org

Build your first form in minutes.

Install FillKite free, import this form, and change it to fit your site.